Question 1

How do I start my subscription?

Accepted Answer

Simply browse our catalog, select your appliances, and choose a plan. Once you complete the verification, our team will schedule a white-glove delivery and installation within 48 hours.

Question 2

What happens if an appliance breaks?

Accepted Answer

All repairs are included. If something stops working, just tap "Request Service" in the app. A technician will arrive within 24 hours. If we can't fix it on-site, we replace the unit immediately.

Question 3

How often is scheduled maintenance?

Accepted Answer

We perform a health check every 12 months. This includes filter changes, deep cleaning, and performance optimization to ensure your appliances run efficiently.

Question 4

Is accidental damage covered?

Accepted Answer

Our standard plan covers normal wear and tear. For peace of mind, our Premium Care add-on covers accidental damage, cosmetic scratches, and spills.

Frequently Asked Questions

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